1. Q: Can I get some samples? A: We are honored to offer you samples for quality check.
However, the sample needs a little more cost and will be refund you the difference when you buy next order quantity.
2. Q: Do you have the products in stock?
A: No. All bikes are to be produced according to your order.
3. Q: What’s the delivery time?
A: It usually takes about 25 working days to produce an order from MOQ to 40HQ container. But the exact delivery time might be different for different orders or at different time.
4. Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
5. Q: How does your factory do regarding quality control? A: Quality is priority. Telee People always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
6. Q:What's your warranty terms? A:Usally we offer 6 month for warranty time and during the warranty time, we will supply you free parts.
7. Q: Will you deliver the right goods as ordered? How can I trust you?
A: Yes, we will. The core of our company culture is honesty and credit.Telee has been alibaba’s Gold supplier since 2010. If you check with alibaba, you will see that we have never got any complaint from our customers.
About the ptoduct imformation.
1.Which products you produce?
Go kart.ATV.electric scooter.
2.Can we use our own logo or design for stickers?
Yes,you can.You can contact with the saleman.Pls send an e-mail to her/him and talk more details about the logo or sticker.
3.How often do you develop new product?
We regularly development new produce half-year.
4. Which craft we can use on the product?
We have professional team to design outlook.Use import ABS material one-step molding technology.environmental friendly painting and coating.Robot welding.Adopt front 2 rear 1 HC disc braking.
5.Whether your products have certificate?
ISO9001 and CE certificate.and EEC.
6.Can we mix the container?
Yes.you can. mix it.
About the payment
7.What’s the payment??
Ususlly we accept T/T.
About the shipping imformation.
8.Our port of shipment?
9.Can we use our own shipping agent?
Yes,you can.And we hope you can pay off before shipment..We had cooperated with many forwarders.If you need,we can recommed some forwarders to you.And you can compare the price and the service.
About other imformation.
10. If I want to visit you factory.Which is the nearest internationl airport or domestic airport??
Shanghai airport and Hangzhou airport is the nearest airport,or Yiwu airport is ok..